Privacy Policy
This Privacy Policy explains how we collect, use, store, and protect information when you visit jyotirmayray.in, submit a form, contact us, or purchase a digital product or service.
1. Information We Collect
We collect information directly from you when you interact with our website, request white-label setup services, or communicate with our team. This includes:
- Personal Identifiers: Your full name and email address when submitting inquiries or establishing an account.
- Contact Details: Your phone number and WhatsApp number, which are used primarily to coordinate live setups and supply immediate support.
- Business Information: Registered business name, operating structures, domain names, and technical requirements needed to configure your storefront.
- Inquiry and Project Details: Specific project parameters, niche interests, branding requirements, and custom request logs you transmit to us.
- Transaction Indicators: Confirmation details, timestamps, and indicators of completed purchases (please note that raw credit card numbers are processed by third-party payment gateways and never touch our servers).
- Network Identifiers: Internet Protocol (IP) addresses, geographic regions, and system details collected automatically upon site interaction.
- Usage & Technical Data: Browser characteristics, operating system versions, page interaction statistics, click patterns, and referral sources.
- Communications History: Archives of customer support correspondence, WhatsApp chats, support tickets, and email history.
2. How We Use Information
We process collected information to fulfill our contractual commitments, manage business operations, and enforce legal safety:
- Request Management: Responding to client applications, onboarding requests, and evaluating business qualifications.
- Order Execution: Processing setup fees, provisioning software licenses, configuring custom domains, and delivering digital source assets.
- Service Delivery: Maintaining system setups, preloading products, and delivering 12 months of automated platform updates.
- Technical Support: Resolving technical conflicts, responding to WhatsApp/email inquiries, and providing administrative assistance.
- Site Optimization: Analyzing site navigation trends to improve overall responsiveness, visual formatting, and delivery performance.
- Abuse Prevention: Monitoring system logs to protect our architecture against scrapers, fraud, DDOS attacks, and unauthorized software licensing.
- Compliance and Archiving: Retaining financial transaction history, tracking software licensing distribution, and obeying tax regulations in India.
4. Sharing of Information
We do not trade, sell, or rent your personal information to third parties. We share data only with designated service operators to ensure seamless business execution:
- Payment Processors: We partner with secure payment gateways (e.g., Stripe, PayPal, Razorpay) to complete secure transactions. These entities operate under their own strict security frameworks.
- Hosting Providers: System databases, files, and templates are maintained on premium cloud hosting platforms (e.g., DigitalOcean, Hetzner, AWS) that feature robust data security protocols.
- CRM and Communications: Your contact numbers and emails are managed using support panels, WhatsApp Business APIs, and secure email dispatch networks to handle updates.
- Analytics Engines: We utilize analytics software (e.g., Google Analytics) to process aggregated site usage patterns and referral traffic statistics.
- Legal Mandates: We may release information to regulatory or law enforcement bodies in India if requested, in compliance with active statutes, or when necessary to protect our intellectual property, site safety, and legal rights.
5. Data Retention
We retain your information as long as necessary to maintain active client accounts, deliver software licenses, process renewals, resolve client inquiries, and manage dispute resolution.
Additionally, financial data, license activation logs, and communications related to platform setups are archived to comply with Indian tax codes, audit routines, and corporate liability protocols. Once the operational and legal justifications for storing data have expired, we safely remove or anonymize the information.
6. Data Security
We integrate modern security measures to shield your database entries and transaction details from unauthorized alteration, leak, or deletion. This includes the application of Secure Socket Layer (SSL) encryption, firewalls, and limited database permission thresholds.
While we execute reasonable corporate security protocols, no storage format or internet dispatch is completely safe. We cannot guarantee 100% security of information transmitted to our platforms, and any transmission is executed at your own risk.
7. Third-Party Services
Our platform interface and legal links may contain redirections to third-party domains, tools, or applications not owned or managed by our team.
These external platforms—such as payment APIs, messaging channels, domain registrars, or analytics integrations—adhere to separate privacy rules and terms. We encourage you to review their specific privacy policies. We do not assume liability for the safety measures or content rules maintained by external services.
8. User Rights and Choices
Depending on your jurisdiction, you have specific privileges regarding the processing of your personal parameters, including:
- The right to request verification of what information we hold about you.
- The right to request correction of inaccurate, incomplete, or outdated details.
- The right to request absolute deletion of your records from our databases.
To invoke these privileges, submit a formal message using the business email provided below. We will address your request in alignment with legal deadlines. Please note that we may keep records of transactions and licenses when legally obligated or necessary to prevent fraud.
9. Children
Our services, website configurations, and software licenses are tailored exclusively for professional operators and business entities. We do not design our systems for or market to individuals under the age of 18.
We do not knowingly collect personal data from minors. If you are a parent or legal guardian and believe a child under 18 has submitted personal information to our network, please notify us immediately so we can purge the records.
10. Policy Updates
We reserve the right to modify or replace this Privacy Policy at any time. Any changes will become active immediately upon publication on this URL.
The "Effective Date" at the top of this document indicates when the policy was last revised. We encourage you to review this page periodically. Your continued interaction with our platform, purchase processes, or communication lines following revisions indicates your formal consent to the updated terms.
11. Contact
If you have questions, security concerns, or regulatory queries regarding this Privacy Policy or our licensing systems, please contact our administrative team: